The top panel is a part of the interface which, depending on the account type and enabled services, can contain the following elements:
If the current time is shown in red, it means that the connection with the server has been lost. This can be caused by a lack of internet connection or internal problems of the service.
The user menu opens after clicking on the username.
The following items can be available in the menu:
Menu item | Description |
---|---|
User settings | Opens the user settings for viewing and/or editing. |
Import/Export | Allows you to transfer unit properties, user settings, resource contents (see Import and export). |
Session management | Allows you to see the list of authorized applications and mobile notifications. |
Service hierarchy | Allows you to see the information about the service hierarchy. Available only for top accounts and accounts with dealer rights. |
Help | Allows you to go to the Trackd help centre. The menu may lack this item. |
Logout | Allows you to log out of the system (end the session). |
For top accounts, additional menu items are available:
You can log in to the management system on behalf of other (subordinate) users. To do this, you should have the Act on behalf of this user access right to them.
There are three ways to log in as another user:
Below the username, you can see notices from the service administrator. To receive them, the Notices to users service should be enabled for your account.
In addition, here you can see attention messages about blocking your account and running out of traffic for the Video module. These messages don’t depend on the Notices to users service.
Notices are shown in a blue frame, and attention messages in a red one.